20–24 May 2024
Baia Mare, Technical University of Cluj-Napoca
Europe/Bucharest timezone

Virtual Reception

22 May 2024, 15:40
10m
Aula (Baia Mare, Technical University of Cluj-Napoca)

Aula

Baia Mare, Technical University of Cluj-Napoca

Str. Dr. Victor BABEȘ 62A
Computer Science Computer Science

Speaker

Ms Georgiana Alexandra Pop (CUNBM - Facultatea de Științe)

Description

This web application transforms hotel booking by integrating technology, user experience, and hotel management requirements.
Guests can easily book and manage their reservation through an intuitive interface, assisted by an automated virtual receptionist powered by Rasa technology. Virtual reception entails facilitating personalized communication, enabling an effortless booking, and providing 24/7 support for any questions. Hotel managers also benefit from the platform's efficiency. It simplifies hotel management and bookings, optimizing workflow and ultimately leading to improved resource allocation.

Primary author

Ms Georgiana Alexandra Pop (CUNBM - Facultatea de Științe)

Presentation materials

Proceedings

Paper