XGEN 2024 - International Conference of Scientific Communications

In the knowledge-based economy era, organizations face increasing challenges in capturing, managing, and effectively leveraging knowledge. Artificial intelligence (AI) offers a promising solution to overcome these challenges and transform the way organizations manage knowledge. In this context, this article aims to explore the role of artificial intelligence in knowledge management, by analyzing how AI technologies, such as machine learning, can be used to improve knowledge management processes. The paper provides insights into how artificial intelligence can complement knowledge management. Furthermore, practical recommendations for AI solutions and for improving knowledge management practices within organizations are presented.